Answered By: Charly Simpson
Last Updated: 12 Sep 2017

If you are not receiving any emails in the Microsoft Outlook App, it may be that the account has been set up incorrectly. You will need to delete the account and set it up again.

  1. To delete the account first locate the Outlook App.


     
  2. Click the cog in the top right hand corner.


     
  3. ​Select the account that you wish to delete.


     
  4. Click delete account

  5. To set up your account again, please follow the instructions for setting up your email via an iOS or Android device on the Library Website.