Answered By: Russ Jones
Last Updated: 30 Jan 2015

There are two reasons that Office 365 ProPlus would stop working.

Still a student?

In order to confirm that you are still a student at Leeds Beckett University, Office 365 ProPlus must connect to the internet at least once every 30 days.  To get it working again, connect to the internet and then open any Office 365 program.

Left the University?

The Microsoft Student Advantage scheme is only valid whilst you are a student with Leeds Beckett University.  Normally, once you leave the University, your accounts expire.  For most IT accounts; student email, Microsoft Student Advantage, MyBeckett etc... this happens on 1 of 3 dates, depending on when you leave, either 31st January, 31st May or 30th September.