Answered By: Russ Jones
Last Updated: 27 Jul 2017

There are two reasons that Office Online would stop working.

Still a student?

In order to confirm that you are still a student at Leeds Beckett University, Office Online must connect to the internet at least once every 30 days.  To get it working again, connect to the internet and then open any Office Online program.

Left the University?

The Office Online scheme is only valid whilst you are a student with Leeds Beckett University.  Normally, once you leave the University, your accounts expire.  For most IT accounts; student email, Office Online, MyBeckett etc... this happens on 1 of 3 dates, depending on when you leave, either 31st January, 31st May or 30th September.

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