Google Chrome

We recommend you use Google Chrome as your primary web browser for MyBeckett. Google Chrome is a trusted fast browser which is compatible to use for your studies.

• Download Google Chrome Browser to your device.

To update your browser from the desktop:

Regularly update Google Chrome, to reduce the effect of any incompatibility issues and ensure security. 

• Click the three dots top right in the browser
• Go to Help from the menu
• About Google Chrome
• This will prompt a check to install any update and you will need to click on the 'relaunch browser' button to perform the update (it will reopen any tabs you have open.)  

To update Chrome from a mobile device:

• Go to the Play Store (Android) or App Store (iOS)
• Search for Chrome
• If there is an 'Update' button click on this. If there is only 'Open' visible, this may mean Chrome is up-to-date

Other browsers

Although we recommend Chrome, no web browser is perfect. We suggest you also use the pre-installed browser that came with your device and/or install multiple browsers on your device as most are compatible with any operating system and device e.g. Microsoft Edge, Firefox or Safari (only on iOS).

Having another browser available, will provide an alternative browser to use if something isn't working as expected.

MyBeckett browser support information can be found on our supplier's website at Blackboard (Virtual Learning Environment).

To test if your current browser is compatible with MyBeckett visit the website Blackboard Browser Checker; here is the  example of the real-time message:

Your browser is:  SUPPORTED

We recommend you install multiple browsers, so if you ever experience any issues displaying MyBeckett or links to web pages, switching to another browser often provides a quick workaround.

Adobe Acrobat Reader (PDF Reader)

• Some documents in modules are only available in PDF format. You may need to install Acrobat Reader (or similar PDF reader software) to open them.
• Make sure you untick the optional McAfee offer box,
• click the Install Now icon and follow the on-screen instructions.

Home network connections

WiFi = Wired over wireless

WiFi is great for catching up on streaming services (such as Netflix, iPlayer, YouTube etc.) but wireless connections are prone to various connectivity issues when submitting marked assignments or large files (multimedia / video files).

We always recommend that you use a wired connection when submitting work.  

When using MyBeckett on a home computer, bear in mind that your network connection speed has an impact on responsiveness. It may require you to make sure you are not streaming at the same time as submitting work.

Recommended connection speed: Minimum 2Mbps for a reasonable user experience when downloading/uploading files or playing video/audio.

MyBeckett will work on slower connections: 0.2Mbps to 2Mbps albeit with slow download and upload speeds which affect the quality of video/audio.