To add a new smart phone or number you will need to have access to your old phone or to have kept the same phone number. If not, please get in touch with the Library for an MFA reset. You'll then be able to register again for MFA to add your new phone/number.
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Please follow the steps below to set up a new smart phone to use the Authenticator app.
 

1. Download the Microsoft Authenticator app onto your new phone
    
2. Using an alternative device (laptop / PC) go to - https://myaccount.microsoft.com/
    
3. Log in using your student email address and then MyBeckett password
    
4. Select Security info from the left hand menu
   
   Please note that as you are updating your security information it is likely you will be required to complete a multi-factor sign in. If you no longer have access to your old phone, but you have kept the same phone number  as on your previous device, you will need to select Sign in another way and select text me
5. You will see your old phone displayed next to Microsoft Authenticator - Do not delete this yet
    
6. Choose + Add method and Select Authenticator app
    

   
    



7. If you've already installed the Microsoft Authenticator app on your new phone, click next
    

   



8. Set up your account on mobile device, click next
    

   
    



9. Open the Microsoft Authenticator app on your new phone and scan the QR Code
    

   
    



10. On your laptop or PC you will then be asked to approve a sign in. This will send a notification to your phone for you to approve
     
11. Now that your new phone is added go back to https://mysignins.microsoft.com/security-info and delete your old phone from next to the Authenticator app. 

Please follow the steps below to update your mobile number.
 

1. Using a laptop or PC go to - https://myaccount.microsoft.com/
    
2. Log in using your student email address and then MyBeckett password
    
3. Select Security info from the left hand menu
    
4. You will see your old phone number displayed next to Phone
    
5. Click on 'Change' and enter your new phone number
    
6. Select either 'Text me a code' or 'Call me' then click 'Next' to approve a sign in. Either enter the code from the text or follow the steps in the phone call to complete.