First of all check if we have the item in stock:

• Sign into Discover on the top right-hand side (your name will appear if you are already signed in).
• For further information on using Discover please see the FAQs on the Discover web pages.
• Search for the item you want. 
• If we do not stock the item, you can search Libraries Worldwide.

How to search Libraries Worldwide for the item:

• Scroll down on the left-hand side of the Discover results page and tick Libraries Worldwide under the drop-down menu 'Held by Library'.
• If a match is found, click on the title of the item.
• Click on the 'Request It!' button on the right hand-side - you will be taken to the relevant form for your request.
  • If we purchase an ebook, this will be available within 3 days or earlier.
  • If we purchase a print book, this will usually be available within 4 weeks.
  • If we source a print book or article from another Library as an Interlibrary Loan, this will be available within 10 working days or earlier.
• If you select a print book request, please type in the campus you wish to collect it from.
• If you need a specific format, such as print, because of a disability, you can ask us to obtain your required format. 
• On the Request It form in the "Your preferred Format" drop-down list please select from "Ebook only  - due to disability" or "Print only - due to disability"
• Complete the relevant unpopulated areas of the form.
• Click 'Submit'.
• You will receive an email notification informing you we have received the request.

How to complete a form manually in My Account:

• Click on the drop-down menu on My Account on the top right hand side of the Discover search page.
• Click on 'Requests'
• Click 'Create Request'
• If you require an article or book chapter use the Request It Article/Book Chapter form option
• If you require a print book or eBook use either the Request It Print Book or Request It eBook form options
• If you need a specific format, such as print, because of a disability, you can ask us to obtain your required format. 
• On the Request It form in the "Your preferred Format" drop-down list please select from "Ebook only  - due to disability" or "Print only - due to disability"
• Click 'Submit'.
• You will receive an email notification informing you we have received the request.

Please note: If you are a first or second year undergraduate and we are only able to source a print book from another Library as an Interlibrary Loan, you are eligible for 10 requests per year.