Why can't I log in or search Discover?

If you're trying to log into Discover and seeing an error message, please try an alternative browser eg Chrome / Firefox / Edge / Safari.

If you are experiencing an error in all browsers, such as: ‘system error has occurred’ or ‘Oops.  Something went wrong’:

> Launch Google Chrome

  1. Clear cache / cookies in Chrome
  2. Check Chrome is up to date
  3. Attempt to sign log in via: https://leedsbeckett.on.worldcat.org/discovery
  4. If you still can't log in, go incognito in Google Chrome and access via: https://leedsbeckett.on.worldcat.org/discovery

Please let us know: library@leedsbeckett.ac.uk if you have attempted the above steps and you still can't log into Discover, apologies for the inconvenience.

In the meantime you should be able to access resources that require authentication, apart from those via Discover. Your subject page will have other databases: https://libguides.leedsbeckett.ac.uk/subject_support.


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