Why can't I log in or search Discover?

If you're trying to log into Discover and seeing an error message, please try an alternative browser e.g. Chrome / Firefox / Edge / Safari.

If you are experiencing an error in all browsers, such as: ‘system error has occurred’ or ‘Oops.  Something went wrong’:

Launch Google Chrome

  1. Clear cache / cookies in Chrome
  2. Check Chrome is up to date
  3. Attempt to sign log in via: https://leedsbeckett.on.worldcat.org/discovery
  4. If you still can't log in, go incognito in Google Chrome and access via: https://leedsbeckett.on.worldcat.org/discovery

Please contact us at library@leedsbeckett.ac.uk if you have attempted the above steps and you still can't log into Discover. We will then investigate and try to resolve the issue as soon as possible. 

In the meantime you should be able to access resources that require authentication, apart from those via Discover. Your subject page will have direct links to databases which you can continue to use for your studies. 

 

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