Once you have downloaded the SEAtS mobile app on the App or Google Play store, you should check the following settings before your first class:

• Location Services (with Precise Location) are switched on.
• Camera permissions are allowed (for QR check-in).
• Mobile Data is enabled (SEAtS uses very little data).
• Your phone's OS and Apps are up to date (this is especially important for Android).
• Do Not Disturb or Aeroplane Mode are not blocking notifications.
• If using an older phone, you have enough storage space for the app.

If you are still having issues after checking these settings, please try reinstalling the app.

For any further technical issues, please check our step-by-step guide on the SEAtS mobile app. You can also contact the Library Advice Service - in person at either campus, or online via chat and email.