• We aim to process your request within 2 working days
• Article and book chapter requests will be delivered digitally via email. Most items are usually available within 2-3 days, but please allow up to 10 working days for your request to be fulfilled
• Ebook requests will usually be available in 2-3 working days
• If we purchase a print book to add to the Library collection, this will usually be available within 2-3 weeks.
• If we decide to borrow book from another library, this will usually be available within 10 working days. 

Please note, all delivery timeframes are estimates, and we recommend you leave plenty of time to submit your requests.