How do I reset my password?

Library staff can reset your password for you: 

  • face-to-face in either library at the ground floor Advice Points.
  • phone 0113 812 1000 for an immediate password reset (24/7)
  • chat with us during staffed hours only, or
  • email us and we'll get back to you within 3 hours (Monday to Friday 08:30-18:30) or within 24 hours for emails sent outside of these hours.

After a quick security check we will get you logged back in.

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