Why can't I connect to eduroam on my Apple device any more?

As our Wi-Fi network is updated during the year you may have problems re-connecting to eduroam. Please follow the steps below to reconnect your device.

  1. Select Settings > General > Profiles
  2. Delete any and all profiles for Leeds Beckett University and any others from different Universities or Hospitals that you may have connected to.
  3. Then, to connect to the new network, please go to Settings > Wi-Fi and select ‘eduroam’ from the ‘Choose a Network’ list. Enter your Leeds Beckett credentials when prompted.  Your username is your 'c' number followed by @leedsbeckett.ac.uk i.e. c1234567@leedsbeckett.ac.uk and your standard university password.
  4. After entering your credentials you may also need to restart your device.

If the above does not work please also try the below.

  1. Using the Apple Menu icon from the top left hand corner, select System Preferences.
  2. Select the Profiles icon.
  3. Under User Profiles select any that say Eduroam and the click on the minus symbol at the bottom left to remove it. 


How do I delete a Keychain from my Mac?

How do I connect my MacBook, iPhone or iPad to eduroam?

Comments (1)

  1. Worked a treat, thank you!
    by Holley on 11 Oct 2016

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