There are many reasons why you are unable to submit, this FAQ are examples of known issues.  

Consider the advice of the method to upload provided by your tutor. You may wish to review this FAQ on how to submit a Blackboard Video Assignment.

The following are suggested solutions, please contact the Library and Student IT Advice team for further support and if your issue is not listed.

Check your Browsers and Internet Speed

• We recommend using Google Chrome browser, on all your devices. Make sure it is up-to-date

• For Windows/Mac try with a wired internet connection instead of wireless (WiFi)

• Move closer to your router to increase wireless connection

• Stop other applications and streaming to increase bandwith

Instead of uploading files 'share' the link

Option 1. Paste the link to the video or document into the text submission area

• Save your files in your Student OneDrive - see this FAQ: How do I upload files on to OneDrive? 
• Copy the share link URL from OneDrive for your file
• In MyBeckett assignment; Click Create Submission then paste in the link to your video (OneDrive URL) into the text box, then click Submit.

Option 2. Submit via Cloud Storage:

• Save your files to your student OneDrive (Office 365) 
• At the submission stage, click Upload Files and choose Browse Cloud Service:

• Select OneDrive and log in with student email credentials 
• Choose your file/s to import and Submit.

Solution for Mac/iOS: Safari browser: 

If you are using Safari and receiving an error message there is a known issue - use Chrome (recommended) or Firefox instead.

When clicking Submit or Save Draft after uploading a large file to a Blackboard assignment it can often appear that nothing is happening or that the page is stuck uploading.

• Please be patient as the file will be uploading
• It will take approximately 1 minute to upload 25mb of your file
• Do not close this window or interact further until you get the Success! purple banner: