Why does my Blackboard assignment freeze when trying to upload a large file/video, or not letting me submit?

If you are using Safari and receiving an error message there is a known issue - you must use Chrome or Firefox instead - please see this FAQ, apologies.

When clicking 'submit' or 'save draft' after uploading a large file to a Blackboard assignment it can often appear that nothing is happening or that the page is 'stuck' uploading.

  • Please be patient as the file will be uploading
  • It will take approximately 1 minute to upload 25mb of your file
  • Do not close this window or interact further until you get the "Success!" green banner:

We recommend using Google Chrome browser, on a pc/mac with a wired internet or very strong wireless connection.

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