I am on campus but eduroam isn't connecting, what do I need to do?
Location - Try moving to another location as there may be an issue with signal strength where you are.
Account issues - Check if you can access your student account at all. If you can get access to the internet an alternate way (via a campus PC or phone data), check if you can login to your account, if not your account may be locked which would prevent wi-fi login as well.
New password - If you've recently changed your password, you will need to forget the eduroam network and reconnect. The FAQs listed below include instructions for forgetting/removing the network as well as connecting:
Alternate network for when Eduroam not available - Some devices, particularly older ones, cannot connect to the Eduroam network so there is an alternate network that runs on a different frequency. If eduroam doesn't show up at all on your wi-fi list or if you are having repeated issues connecting try LBU-SNR instead
LBU-SNR should be found in your list of available networks, and follows the same login procedure as eduroam.
Contact the Library - if you are still having problems connecting then please contact the Library.
