I am on campus but eduroam isn't connecting, what do I need to do?

If you've changed your password you will need to forget and reconnect to eduroam. Please see below for instructions on how to do this.

How to forget and reconnect to eduroam:

Android Users:

  1. Open the settings app
  2. Go to 'Network' or 'Internet' or 'Network and internet' depending on model
  3. Select 'Wi-Fi'
  4. Select the settings cog next to the 'eduroam' connection within Wi-Fi settings
  5. Select 'Forget'

To reconnect to the eduroam network go to Settings > Wi-Fi > eduroam

  1. When prompted for credentials, enter your University username plus @leedsbeckett.ac.uk (e.g. c123456@leedsbeckett.ac.uk)
  2. Under the Phase 2 authentication menu, please ensure you have selected ‘MS-CHAPv2’.
  3. Enter your normal University password and select ‘Connect’.
  4. Please accept the certificate as prompted.

iPhone & iPad Users:

To forget eduroam 

  1. Go to ‘Settings’
  2. Then ‘Wi-Fi’
  3. Next to ‘eduroam’ tap the ‘i’ circle and then ‘Forget this network’

To reconnect to eduroam

  1. Select ‘eduroam’ from 'Other Networks'
  2. When prompted for credentials, enter your University username plus @leedsbeckett.ac.uk (e.g. c123456@leedsbeckett.ac.uk)
  3. Enter your normal University password and select ‘Join’.
  4. Please click ‘Trust’ to accept the certificate.

How to forget a network on your Mac 

Windows devices:

To forget eduroam

The following steps are for Windows 10 devices (mobile and laptop):

  1. Go to Start Menu
  2. Select Settings
  3. Select Network & Internet
  4. then WiFi
  5. Select Manage WiFi Settings
  6. Under the ‘Manage known networks’ list, select ‘eduroam
  7. Click 'Forget'

To reconnect to eduroam

  1. Find eduroam in the list of available wireless networks and connect to it.
  2. Your username is in the following format; c1234567@leedsbeckett.ac.uk
  3. The password is the one you use to get into MyBeckett or onto a university PC.

If you are still unable to connect to eduroam, your account may need to be unlocked,

also try moving within the location in case there is an issue with the immediate reception.

  • Please contact us, or speak to a member of the Library Team to unlock your acount
  • If you have access to the internet via phone data, you can unlock your own account. There are full instructions on how to do this in our FAQ: How do I unlock my account using MFA? 

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