Please try moving to another part of the building or campus

There may be an issue with connecting to the immediate reception.

Check if you can access your account

If you have access to the Internet via a campus PC or phone data, please check if you can access your account. If you can't, your account may be locked. Please see our instructions for unlocking your account using MFA, or contact the Library.

If you've recently changed your password, you will need to forget and reconnect to eduroam

Please see below for instructions:

Android Users:

1. Open the settings app
2. Go to 'Network' or 'Internet' or 'Network and internet' depending on model
3. Select 'Wi-Fi'
4. Select the settings cog next to the 'eduroam' connection within Wi-Fi settings
5. Select 'Forget'

To reconnect to the eduroam network go to Settings > Wi-Fi > eduroam

1. When prompted for credentials, enter your University username plus @leedsbeckett.ac.uk (e.g. c123456@leedsbeckett.ac.uk)
2. Under the Phase 2 authentication menu, please ensure you have selected ‘MS-CHAPv2’.
3. Enter your normal University password and select ‘Connect’.
4. Please accept the certificate as prompted.
    

For further guidance please visit: How do I connect my Android device to eduroam?

iPhone & iPad Users:

To forget eduroam 

1. Go to ‘Settings’
2. Then ‘Wi-Fi’
3. Next to ‘eduroam’ tap the ‘i’ circle and then ‘Forget this network’

To reconnect to eduroam

1. Select ‘eduroam’ from 'Other Networks'
2. When prompted for credentials, enter your University username plus @leedsbeckett.ac.uk (e.g. c123456@leedsbeckett.ac.uk)
3. Enter your normal University password and select ‘Join’.
4. Please click ‘Trust’ to accept the certificate.
    

For further guidance, please visit: How do I connect my MacBook, iPhone or iPad to eduroam?

Windows devices:

To forget eduroam

The following steps are for Windows 10 devices (mobile and laptop):

1. Go to Start Menu
2. Select Settings
3. Select Network & Internet
4. then WiFi
5. Select Manage WiFi Settings
6. Under the ‘Manage known networks’ list, select ‘eduroam
7. Click 'Forget'

To reconnect to eduroam

1. Find eduroam in the list of available wireless networks and connect to it.
2. Your username is in the following format; c1234567@leedsbeckett.ac.uk​
3. The password is the one you use to get into MyBeckett or onto a university PC.
    

For further guidance, please visit: How do I connect my Windows device to eduroam?

Connect to LBU-SNR instead

This is found in your list of available networks, and requires the same details as eduroam.