Why can't I connect to eduroam?

If you cannot connect to eduroam, please try the following:
 

  • Check you are on a campus with eduroam available.
    • LBU Accommodation does not use eduroam.
       
  • Check your device has wireless turned on.
     
  • Make sure your username (just for eduroam) is in the following format: c1234567@leedsbeckett.ac.uk
     
  • If you're a student registered with Leeds International Study Centre (LISC), you should enter your username in the format g4123456@leedsbeckett.ac.uk
     
  • If you have changed your password recently, try forgetting and re-connecting to eduroam. This is an especially important step on Windows devices.
     
  • If you have access to the Internet via a campus PC or phone data, please check if you can access your account. If you can't, your account may be locked. Please see our instructions for unlocking your account using MFA, or contact the Library.
     
  • Has your password expired? Your university password expires every 6 months; try logging into a University PC or MyBeckett, as both will ask you to change your password if it has expired.
     
  • Connect to the wi-fi named LBU-SNR instead (using the same username and password).
     
  • For further guidance, please see:

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